Features

How the Helpawy chatbot works.

Helpawy reads your website and documents, then answers your customers on your site, day and night, using only what you’ve written. No code.

Looking for an overview? See the AI chatbot for websites.

sunrisebakery.com/cakes

Celebration cakes

Every cake is baked to order in our kitchen on Elm Lane, from classic sponge to three-tier chocolate.

Celebration cakes need 72 hours’ notice. Order online or at the counter, and collect from the shop between 8am and 6pm.

Decorations, names and candles are included. Ask us about allergy-friendly recipes.

Can I get a cake by tomorrow?

Cakes need 72 hours’ notice, so tomorrow is too soon. Order today for collection in three days.

It reads what you already have.

No training, no scripts, no decision trees. Point it at your content and it’s ready to answer.

  1. Your website

    Enter your address. Helpawy reads every page it can reach: services, prices, opening hours, policies, FAQs. You choose which pages to keep.

  2. Your documents

    Upload what isn’t online yet, such as price lists, menus, brochures and policies.

  3. Answers you write

    Add your own answers to the questions customers ask most, in your own words.

Answers on your site. Customers for you.

  • Only your content

    It answers from what you’ve given it. If it isn’t in your content, it isn’t in the answer.

  • One snippet, every page

    Paste one line of code into your site and the chat appears in the corner of every page. No developer needed.

  • Or a link of its own

    Share your agent’s own page in emails, social bios, or a QR code at the register.

  • Forms and pop-up messages

    Ask for details before the chat starts, or greet visitors with a short message beside the chat button.

  • Every conversation, saved

    Read what your customers asked and how your agent answered, so you can see what to add next.

  • Takes their details

    When someone wants a quote, a booking or a price, it asks for their details and adds them to your leads.

    How lead capture works

Questions about the chatbot

Can I choose which pages it uses?
Yes. Helpawy lists your website’s pages first, grouped by section, and you choose which ones to read.
What happens when my website changes?
Read your pages again whenever you like from Knowledge. Unchanged pages aren’t added twice, and you can look for new pages too.
How many pages can it read?
Each plan includes a number of pages read a month and an amount of knowledge. See pricing for each plan’s limits.
Plans and limits
Can I change how it talks?
Yes. Pick its tone, answer length and layout, give it a name and greeting, and add your own instructions.

Let your website do the talking.

Start your free trial with the website you already have.

Free trial. Nothing to install on your site until you’re ready.