Add Helpawy to Squarespace
Put your agent on every page of your Squarespace site using Code Injection, available on the Core, Plus and Advanced plans.
Steps
Copy your snippet
In Helpawy, open your agent’s Install tab and copy the code. Your agent’s own key is already in it.
<script src="https://helpawy.com/widget.js" data-agent="your-agent-key" async></script>Add your website to the agent
On the same tab, under “Where it can appear”, add your Squarespace site’s address. The chat only shows on websites listed there. www. and the bare address count as different websites, so add both if you use both.
Open Code Injection
In your site’s settings, open Website Tools > Code Injection.
Paste it in the Footer box
Paste the code into the Footer box, which adds it to the end of every page, and save.
Check it’s working
Open your website in a new window. The chat button appears in the corner of every page. Ask it a question to try it.
Troubleshooting
- The chat button doesn’t appear.
- Check your website’s exact address is listed under “Where it can appear”, including www. if you use it, and that you published your site after adding the code.
- The chat doesn’t show on checkout.
- Squarespace doesn’t allow custom code on its checkout pages. It shows everywhere else.
- Can’t add code at all?
- Share your agent’s own link instead: it works without installing anything.
Let your website do the talking.
Start your free trial with the website you already have.