Solutions

Fewer calls during service.

Menus, allergens, opening hours, parking, whether you take walk-ins. Helpawy answers diners from your own website and menus, so the phone doesn’t ring through the dinner rush.

Can you do a private dinner for 18 on a Saturday in December?

Yes. Our back room seats up to 24, with a set menu for groups over 12. Can I take your name and email so the events team can send you options?

Priya Shah, priya@example.com

Thanks, Priya. The events team will email you set menus and dates this week.

Priya Shahpriya@example.comHot

Private dinner for 18 on a Saturday in December.

Guests
18
When
December
Status
New

What diners ask before they come.

Every one of these is already on your website or your menu. Helpawy answers them in seconds, from your words.

  • Is the kitchen open at 10pm?
  • Do you have gluten-free options?
  • Can I bring my dog?
  • Is there parking nearby?
  • Do you take walk-ins?
  • Is the terrace heated?

Built from your menus.

  1. Add your website and menus

    Helpawy reads your site, and you can upload the menus, allergen guide and drinks list that aren’t online.

  2. Diners get straight answers

    Opening times, dietary options, prices and policies, answered only from what you’ve written. If it isn’t there, it doesn’t guess.

  3. Groups and events reach you

    When someone asks about a party, a private room or catering, it takes their details and adds them to your leads.

Questions from restaurant owners

Can it answer allergen questions?
It answers from the allergen information you give it, such as an uploaded allergen guide, and nothing else. Keep that document up to date, and tell diners with serious allergies to check with your staff.
Does it take table bookings?
Not yet: booking is on our roadmap. Today it answers questions and takes the details of people who want to book a group or an event, so your team can confirm.
We change our menu every season. Do I start again?
No. Upload the new menu and remove the old one, and your agent answers from the new one.

On your website, or on the table.

Put Helpawy on every page of your site with one snippet, or share your agent’s own link on a QR code by the register or on the menu.

Let your website answer while you cook.

Start your free trial with the website you already have.

Free trial. Nothing to install on your site until you’re ready.