Maya Ford(512) 555-0132Hot
Daikin air conditioning not cooling, wants a repair visit.
- System
- Daikin AC
- ZIP code
- 78704
- Status
- New
Solutions
Busy season, every enquiry answered.
Repairs, annual servicing, new furnaces, heat pumps and air conditioning. Helpawy answers customers from your own website, and takes their details when they need a technician.
Our air conditioning stopped cooling yesterday. Do you repair Daikin units?
Yes, we repair Daikin systems, and a diagnostic visit is a fixed fee that comes off the repair. Can I take your name, phone and ZIP code so a technician can call you?
Maya Ford, (512) 555-0132, 78704
Thanks, Maya. A technician will call you today to arrange a visit.
What customers ask when it breaks.
The first cold snap or heatwave brings the same questions. Helpawy answers them from your website while your technicians are out.
- Do you service my brand?
- How much is an annual service?
- Do you install heat pumps?
- Is there a service call fee?
- Do you offer maintenance plans?
- Do you finance new systems?
From breakdown to booked visit.
Answers from your service pages
Brands you work on, service plans, service call fees and areas you cover, answered using your website and the price guides you upload.
Asks what you need to know
Add your own questions, like the ZIP code, the make of the system or whether it’s a repair or a new install, and it asks them with the contact details.
Urgent jobs first
Each lead arrives with a one-line summary and how ready they seem, so a broken system in a heatwave doesn’t wait behind a quote for next spring.
Questions from HVAC companies
- Can it diagnose a fault?
- No. It answers from what you’ve written, such as your troubleshooting tips or what to check before calling, and takes the customer’s details so a technician can follow up.
- Can it quote for a new system?
- Only prices you’ve published, like a fixed service fee or a starting price. For installs it takes the details your team needs to quote.
- Does it book technicians into a schedule?
- Not yet: booking is on our roadmap. Today it takes the job and contact details and emails them to you, so your office can arrange the visit.
- Can leads go into our job software?
- On Growth and Pro, each lead can be posted to a web address you choose, which many tools and automation services can receive.
Ready before the next heatwave.
Enter your website, add your service plans and price guides, and paste one snippet into your site. Or share your agent’s own link on your vans and invoices.
Let your website take the breakdown calls.
Start your free trial with the website you already have.