Sam Patel(512) 555-0123Hot
Water heater making a banging noise, wants a service call.
- Area
- Riverside
- Job
- Water heater
- Status
- New
Solutions
Answer every enquiry, even mid-job.
For plumbers, electricians, cleaners, roofers and every trade in between. Helpawy answers your customers on your website and takes their details when they need a job doing.
My water heater is making a banging noise. Do you cover Riverside?
Yes, Riverside is in our area. A water heater service call is a flat fee, and we can usually come within two working days. Can I take your name and phone so we can book you in?
Sam Patel, (512) 555-0123
Thanks, Sam. The team will call you back today to arrange a time.
The same questions, every day.
The answers are already on your website. Helpawy gives them to customers the moment they ask, at 7am or 11pm.
- Do you cover my area?
- How much is a service call?
- Can you come this week?
- Are you insured?
- Do you do free quotes?
- What brands do you fix?
Fewer missed calls. More jobs.
Answers while you’re on a job
Service areas, prices, guarantees, what you do and don’t do. Helpawy answers from your website, so you don’t have to stop work to pick up the phone.
Every quote request becomes a lead
When someone needs a job doing, it takes their name and phone or email, plus anything you want to know, like the address or when suits them.
You know who to call back first
Each lead comes with a one-line summary of the job and how ready they seem. You get an email, and can assign it to whoever’s free.
Questions from tradespeople
- Can it book jobs into my calendar?
- Not yet. It takes the job details and contact details and emails them to you, so you can call back and book.
- Will it quote prices I don’t charge?
- It only uses prices from your website, documents and answers. If a price isn’t there, it says the team will quote.
- What if a customer has an emergency?
- Write an answer with what to do and your emergency number, and it gives that answer when someone asks.
- My website is basic. Will it still work?
- Yes. Add documents like a price list and write answers for anything your site doesn’t cover.
Set it up yourself. No code.
Enter your website, add your price list if it isn’t online, and paste one snippet into your site. Or skip the snippet and share your agent’s own link from your van, your quotes, or your Google profile.
Let your website take the enquiries.
Start your free trial with the website you already have.